1. Agreement to Terms
By accessing or using any services provided by JMCB Technology Group, LLC ("Company," "we," "us," or "our"), including the ASCEND Social Manager platform and any associated websites, applications, or tools (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.
2. Description of Services
JMCB Technology Group provides technology consulting, software platforms and digital tools. Our Services include but are not limited to:
- ASCEND Social Manager: A content planning, approval and social media management platform
- AI Consulting Services: Strategy assessments, implementation planning, and technology advisory
- Custom Software Development: Application design, development, and deployment
- Training and Education: Workshops, speaking engagements, and digital courses
3. Accounts and Registration
To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account.
You must be at least 18 years old to create an account and use our Services.
4. Subscription Plans and Billing
Some of our Services are offered on a subscription basis with various pricing tiers. By subscribing to a paid plan, you agree to the following:
- Subscriptions are billed monthly or annually as selected at the time of purchase
- Payment is processed through our third-party payment processor
- Subscriptions automatically renew unless cancelled before the renewal date
- You may cancel your subscription at any time through your account dashboard or by contacting us
- Refunds are handled on a case-by-case basis at our discretion
5. Acceptable Use
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Generate, distribute, or publish content that is harmful, fraudulent, deceptive, or misleading
- Impersonate another person or entity
- Infringe on the intellectual property rights of others
- Engage in spam, phishing, or any form of automated abuse
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the integrity or performance of our Services
6. AI-Generated Content
Content generated through our AI tools is created to assist you. You are solely responsible for reviewing, editing, and publishing any AI-generated content. You assume full responsibility for content posted to your social media accounts or any other platform.
We do not guarantee the accuracy, completeness, or suitability of AI-generated content. AI outputs may occasionally contain errors, and you should verify all facts, claims, and data before publishing.
7. Third-Party Platform Integration
Our Services integrate with third-party platforms including LinkedIn, X (Twitter), Instagram, Facebook, and others. By connecting your accounts on these platforms, you authorize us to post content and access data as permitted by those platforms' APIs and your authorization settings.
We are not responsible for changes to third-party platform APIs, terms of service, or availability. Your use of connected platforms is subject to their respective terms and policies.
8. Intellectual Property
All content, trademarks, software, and materials provided through our Services are owned by JMCB Technology Group or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.
Content you create using our Services belongs to you. By using our platform, you grant us a limited license to store, process, and display your content as necessary to provide the Services.
9. Privacy
Your privacy matters to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
10. Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our Services will be uninterrupted, error-free, or secure. We do not warrant the accuracy or reliability of any content generated through our AI tools.
11. Limitation of Liability
To the maximum extent permitted by law, JMCB Technology Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.
12. Termination
We reserve the right to suspend or terminate your account and access to our Services at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties.
Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Baltimore, Maryland.
15. Contact Us
If you have questions about these Terms, contact us at:
JMCB Technology Group, LLC
Email: info@jmcbtech.com
Website: www.jmcbtech.com